User experience researcher

Present Company is expanding and on the hunt for a user experience researcher to join the team.

We're a strategy and design firm who believes understanding your customer is the most important and effective way to make business decisions. You will be joining a highly effective team of strategists, researchers, UX, UI, Visual designers and engineers working at the intersection of brand, product and experience. Last year was weird, but we came out swinging and are looking to scale our design efforts in both capacity and maturity.

What we’d like to see:

  • Abilitiy to conduct, moderate, and manage research activities, including usability testing, contextual inquiry and design research.
  • Experience collaborating with designers and strategists to set research goals and ensure quality research outputs and design.
  • Analyse of research data and synthesise into compelling narratives, workshops and presentations.
  • Experience presenting research findings to the internal team and / or clients through a variety of workshops and presntations.
  • Able to elevate the design research methods, and communicate the value of such methods to designers and strategists.
  • Being able to promote the value of high-quality research internally and to clients

How to apply

If this sounds like you then please send your CV and anything else of interest to jobs@presentcompany.co.

Design @ PC

We judge our work against three simple principles, being:

  • Meaningful
  • Considered
  • Outcomes driven

Our aim is to deliver value in our work deep in the context of our clients’ businesses. Our team’s broad capability can frame, investigate, analyse, structure and apply customer understanding to drive immediate and long term impact. We do not simply handover deliverables: we aim to move beyond this into tangible impact.

Who will use your work

Internal - Our work is always structured and shared in a way that allows genuine translation of the information, not just passing on accountability. We care for and nurture the future life of our work, and our teams.

External - Our team is comfortable in developing and presenting design work as solutions that hold value at the business level. We deal in concept and abstracts that translate through a business into executional and operational directives.

The role, generally

We like deep generalists. You will know your strengths and we aim to enable you to define how you use them to lift the team around you. Without the ego though, we are driven but keep it chill.

This is not a come get told what to do type of role. We are looking for people that can deal with ambiguity and help us build unique outcome driven solutions. This will require you to work with the team to unpack briefs, challenge assumptions and find the opportunity for unforeseen value. Unlock that value, understand the data, build defensible recommendations and communicate those in the best possible way.

We don’t do process for process sake: we trust our team to develop bespoke methodologies according to the business need.

The vibe, generally

We work as an agency, but aren’t just an agency. We consult, but we’re not a consultancy. We build our our products and businesses, but we’re not just an incubator. Everyone works with a high degree of autonomy and we strain to keep the hierarchy as flat as possible.

The business model for our type of business hasn’t been solved, so we operate on lots of questions, to expect and provide plenty of support, and to be brave and clever.